Logging in after character application sent

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Sixty6
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Logging in after character application sent

Post by Sixty6 » Sun May 27, 2018 6:44 pm

Hello,

I sent a character application and as mentioned I logged into my account on the server itself, but after entering my password, it thinks there is a security breach and asks for the character's special word. I tried the secret word from my account and it didn't work.

I'm wondering if my application will still be processed.

(edit : Also it says 28th in queue. Does this show everyone that hasn't logged in yet too?)

Thanks,
Sixty6

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Sixty6
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Re: Logging in after character application sent

Post by Sixty6 » Sun May 27, 2018 8:04 pm

Thanks for the answer,

But I did not get a message for fingerprint verification. I log in and it recognizes me as potential threat and ask for the character's secret code.

I entered my account's word and it is not working.

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Hall
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Re: Logging in after character application sent

Post by Hall » Sun May 27, 2018 10:41 pm

Are you sure you're typing the right word? It's possible you could've misspelled it when you set it, and now you're spelling it correctly (or vice versa).

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Sixty6
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Re: Logging in after character application sent

Post by Sixty6 » Sun May 27, 2018 11:30 pm

Yeah, 100% sure hehe.

Currently opened a ticket and waiting for staff to modify the said word. Will keep the thread updated when I get an answer.

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les
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Re: Logging in after character application sent

Post by les » Mon May 28, 2018 12:03 am

Can't imagine I have a same problem, even though i tried changing it, doesn't work.

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Sixty6
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Re: Logging in after character application sent

Post by Sixty6 » Mon May 28, 2018 3:02 am

Yes, it is my problem right now. My application keeps getting denied because the bug always happens to me.

Xenox
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Re: Logging in after character application sent

Post by Xenox » Mon May 28, 2018 6:18 am

Im having this exact same problem. I've made two UCP's with two seperate applications, no luck.

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Eric
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Re: Logging in after character application sent

Post by Eric » Mon May 28, 2018 8:45 am

Hello, it appears several people are having this problem. I will pass the message and make sure it gets looked at ASAP. For now, you just have to be patient.

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Mmartin
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Re: Logging in after character application sent

Post by Mmartin » Mon May 28, 2018 9:15 am

My bad, should be fixed now.
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no longer on absence, actually I haven't been for a bit

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Eric
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Re: Logging in after character application sent

Post by Eric » Mon May 28, 2018 9:25 am

Mmartin wrote:
Mon May 28, 2018 9:15 am
My bad, should be fixed now.
The issue should be fixed now, as Mmartin said. I tested it myself, and it worked as it should. If you are still have problems, let us know.

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Sixty6
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Re: Logging in after character application sent

Post by Sixty6 » Mon May 28, 2018 12:58 pm

Hello,

Confirmed fix for me. I was able to log in and set my secret word. Application was accepted and I'm able to play.

Thanks a lot for the help guys.

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